Fire and smoke damage reach beyond where the eye can see. It takes a trained person and the right kind of equipment to identify the hot spots and deal with them. The owner of Rescue Clean 911 has been a Firefighter for over 13 years and understands the damage that smoke and fire cause. No matter how small the damage from smoke or fire may look, it is important to clean the damage right away. A professional restoration service by an experienced company such as Rescue Clean 911 is important to your health and over all well-being.
The resulting damage done to your home, business, furnishings, and clothing from fire can be extensive, regardless of whether the fire actually touches your possessions or structure. The work required for smoke and fire damage cleanup often extends far beyond where the flames have burned.

The smoke from a fire causes black marks and discoloration to your walls, ceilings, floors, and virtually any wood or fiberboard object within the rooms affected. Soot is the residue left by smoke, while charring is the burning of paint or edging without actually consuming the object. It is most often impossible to clean heavy soot and char from flat-painted walls.Excessive heat can cause bubbling and blistering of the paint on your walls and ceiling. These bubbles or blisters cannot be “undone,” but can be repaired. An extreme event like this may make such repairs ineffective as the amount of work and repair might be more extensive than the actual stripping and repainting of the surfaces.Beyond any visible damage caused by fire and smoke, the fact is that smoke can leave an odor that clings to your walls and other objects. Smoke odors that have permeated your carpets, draperies, furniture, or clothing are difficult to remove, but never impossible with the technology, equipment and methods used by Rescue Clean 911. We follow the industry standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC) for smoke and fire remediation.

What is our process for fire and smoke damage restoration?

We conduct a detailed assessment of the damaged areas

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Formulate a step-by-step plan to deal with the different levels of damage

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Deploy certified technicians with extensive experience in cleaning fire damage and/or smoke damage

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Use the right techniques and equipment to restore a clean home or office

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Offer 100% satisfaction on every job

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For fire and smoke damage restoration jobs that need immediate attention. After providing you with a free estimate and plan of action, we will begin immediately.

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How long will the restoration process take?

Because there are many variables and many services involved in fire and smoke restoration, it is difficult to predict exactly how long the complete restoration will take. Consult with your Rescue Clean 911 restoration technician as to the estimated dates and phases of your restoration project.

Can I clean it myself?

We suggest that you do not attempt any “do-it-yourself” cleaning methods without consulting your Rescue Clean 911 restoration technician. Pretesting, using the right cleaning agent for the particular item, mixing deodorizing agents with cleaning solutions and using correct dilution rates are just some of the ways a fire restoration technician expertly controls the results. Professional cleaning systems and products used by experienced, trained Rescue Clean 911 Restoration Technicians give you the best chance for complete restoration of your belongings.

What are some safety concerns?

At Rescue Clean 911, occupant and worker safety is top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical hazards, slip and trip hazards, etc. Burnt electrical cords and appliances are separated out for disposal, and questionable electrical appliances are unplugged and tagged for evaluation of safe operation. Electrical power may be turned off and kept off until evaluation by a licensed electrician.

May I turn on my heating and air conditioning unit?

We recommend that you not turn on your furnace or air conditioning unit without clearance from the HVAC contractor.

What can I do to prevent the growth of mold in my home?

The most effective means to keep mold in check include keeping the humidity level of your home at 40–60 percent, using an air conditioner and/or dehumidifier during humid months and in damp spaces like basements, and always utilizing exhaust fans in bathrooms and kitchens, along with dryer vents outside your home. Lastly, if there are leaks in your roof, walls or plumbing, it is important to repair them as soon as possible.

How do I keep track of non-restorable items?

For insurance purposes, we recommend you make a list of items (including food items) deemed non-restorable.

Do I need general contractors?

There are some items that may require general contractors such as drywall/painting; electrical; plumbing; roofing; framing/finish carpentry; flooring/carpet; installation of doors, windows, cabinets, post-construction cleanup, etc.

Do my belongings need to be moved away from the premises?

Depending on the source, nature and extent of the fire, it may be best to remove all belongings to a secure facility for cleaning, storage and to make room for restoration or construction. Rescue Clean 911 will work with you and your insurance claims representative to manage this process.

Will I have access to my belongings while they are in storage?

Yes, with advance notice we can schedule time for a Rescue Clean 911 Restoration Technician to meet with you and provide access to your requested items. A service charge may apply.

What about special items? (Artwork, computers, electronics, etc.)

Some high-value items require restoration by a specialist. Working with your insurance claims representative, we can help you identify these and locate a qualified restorer.

Who is responsible for paying for the service?

Prior to work being started, all responsible parties will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, Rescue Clean 911 generally collects only the deductible amount from you and bills the balance to your insurance provider as a service to you. If your claim is not covered or you decide not to file a claim, you will be expected to pay in full at the time of service.
Why You Should Call Now

Rescue Clean 911’s team of certified technicians are on-call 24/7, and will respond quickly no matter when disaster strikes. We understand how critical it is that cleanup begins as soon as possible to limit the damage to your property, and will be there as soon as possible, day or night.